Effective Date: February 17, 2025
We are committed to ensuring that you are satisfied with our products and services. If you are not satisfied with the purchased product, you can apply for a refund according to the following policy.
1. Refund conditions
-The product must be refunded within 7 days of receipt.
-The product must be kept in its original state, unused, and packaged intact.
2. Refund process
1. Contact our customer service team and provide the order number and reason for the refund.
2. We will review your application and provide a return address after approval.
3. Return the product to the designated address and keep the return receipt.
We will process the refund after receiving the return and confirming that the product meets the refund conditions.
3. Refund method
-The refund will be returned to your payment account via the original payment method.
-The processing time may vary depending on the payment method.
4. Non refundable products
The following products are not eligible for refunds:
-Customized or personalized products.
-Used or damaged goods.
5. contact us
If you have any questions about the refund policy, please contact:
-Email: 1078202894@qq.com
-Phone:+ 86 19505911111

Please make sure to carefully read and understand the above policies before making a purchase. If you have any questions, please feel free to contact our customer service team at any time. Thank you for your support and trust!